Returns & Refund Policy

Last Updated: January 1, 2025

1. Return Window

We offer a generous 30-day return window from the date of delivery. Products must be returned in their original condition to qualify for a refund or exchange.

2. Return Eligibility

• Return initiated within 30 days of the delivery date
• Product unused, undamaged, and in its original condition
• All accessories, box, manuals, and warranty documentation included
• Proof of purchase provided (order number or receipt)

3. Non-Returnable Items

• Products returned after 30 days of delivery
• Products with missing accessories or altered serial numbers
• Products damaged by customer misuse or improper installation
• Products purchased as "final sale" or "clearance"

4. How to Return

1. Email returns@extendermywifihub.xyz with your order number and reason for return
2. We will send a prepaid FedEx or UPS return shipping label to your email within 24 hours
3. Pack the product securely in its original packaging
4. Drop off at any FedEx or UPS location using the prepaid label
5. Once received and inspected, refund is processed within 3–5 business days

5. Refund Timelines

6. Free Return Shipping

We provide free prepaid return shipping labels for all eligible returns within the contiguous United States. Alaska, Hawaii, and US territories may incur return shipping charges.

7. Damaged or Defective Products

If your product arrives damaged or is defective out of the box, photograph the issue within 48 hours of delivery and email support@extendermywifihub.xyz. We will arrange a free replacement or issue a full refund at no cost to you — no return shipping required for defective items.

8. Exchange Policy

Prefer an exchange? Initiate a return and place a new order at checkout. Price differences will be charged or refunded to your original payment method.

9. Contact

returns@extendermywifihub.xyz · +1 (800) 555-0192 · or use our Contact page. Please have your order number ready for faster service.